We want you to be completely satisfied with your PROMTEX Sourcing purchase. If for any reason you're not, we accept returns within 30 days of purchase. The item must be unused and in its original packaging. Customers are responsible for return shipping costs.
Please note that customized or made-to-order items cannot be returned unless they arrive defective or damaged.
Once we receive and inspect your return, we'll process your refund within 7 business days. The refunded amount will be credited to your original payment method.
If you have any questions or concerns regarding our return and refund policy, don't hesitate to reach out to us. Your satisfaction is our priority, and we're here to assist you.
